Thank you to Donna Carmenini, a graduate of the Academy of Art in San Francisco, for her work on the animation above and to Linda Bel, an instructor at the Academy of Art, for directing Donna to us! You can visit Donna at www.donnacarmenini.com.

OUR VISION

Embracing Personal Independence   ~   Celebrating a Caring Community

OUR MISSION

A community organization committed to supporting personal independence through:

• Innovative and responsive resources
• Partnerships and collaboration
• Striving for excellence

BELIEF STATEMENTS

We Believe In:

• Treating the individual with respect, dignity and compassion.
• The value of community support, volunteers and staff.
• Equal opportunities for the development of each person's potential.
• Being accountable to our communities through the evaluation and reporting of our results and the effective and efficient use of our resources.
• A work life that promotes innovation, cooperation, participation, health and safety, and effective communications.
• Continuous quality improvement of new and existing programs and services.
• Working in partnership with the community and other service providers to identify community needs and to develop effective service and program responses.
• The continuous development and application of new skills and knowledge.

ACCOUNTABILITY FEATURES

The MSC:

• Is governed by a committed Board of Directors guided by a comprehensive Policy and Procedure framework. Policy areas include: Governance, Personnel, Service Planning and Delivery Standards, Information Technology, Health & Safety and Conduct parameters.
• Has undergone a successful financial audit every year of its operation, the details of which are shared at the MSC Annual Meeting every June. The most recent document is the 2010/11 ANNUAL REPORT.
• Provides comprehensive orientation, health & safety training, supervision support, training/education/professional development opportunites, Group Benefits (for those eligible), wellness programming (including a wide variety of Lunch & Learn offerings) and activities planned by the Social Committee for personnel.
• Participates in Volunteer Recognition on an annual basis.
• Adheres to ethical fundraising practices.
• Expects MSC program areas to submit annual plans and evaluate client services and outcomes.
• Is a member of Literacy Link South Central - www.llsc.on.ca - and participates in the Literacy Community Planning Process.
• Is a member of First Work: the Ontario Association of Youth Employment Centres - www.firstwork.org - and the London Area Management Group (employment programs).
• Is a member of the Ontario Community Support Association (OCSA - www.ocsa.on.ca).
• Is a member of the Tillsonburg Chamber of Commerce
• Has achieved successful accreditation with Accreditation Canada since 2003.