The Multi-Service Centre is committed to the principles of independence, dignity, integration and equality of opportunity and to meeting the needs of people with disabilities.
Our website follows the accessibility guidelines of Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, other than providing captions on live videos or audio descriptions for pre-recorded videos.
WCAG 2.0 is an internationally accepted standard for web accessibility, which sets out guidelines for organizations to follow to make their websites more accessible for people with disabilities. The guidelines cover things like writing web content in clear language, providing alternate text for images and making sure someone can navigate our website with just a keyboard*. Following these guidelines helps to make our site accessible to a wider range of people with disabilities.
We have received your request and will be in touch shortly. If your request is urgent, please call us at (519) 842-9000.